OAKSPRING HOTEL TERMS AND CONDITIONS
The cancellation policy depends on the booking platform but generally no refund after 3 weeks of booking confirmation/payment.
The cancellation is free of charge 48hrs before the date of arrival, after this time we charge you a 100% room rate as a cancellation fee if we could not sell the room anymore.
For the Non-refundable bookings, there are no cancellations or changes possible. In case of a cancellation, 50% of the total amount will be charged as a cancellation fee.
Check-In and Check-Out Time:
The hotel check-in time is 2 pm while the check-out time is 11 am. Please note that late check-out i.e. after 11 am and before 6 pm attracts a 30% room charge, while after 6 pm attracts a full room rate charge.
Cancellation and No Show:
The hotel room block until cut off 6 pm daily, at that time rooms not covered by rooming list or individual reservation shall be released from block and the hotel shall have right to sell any room so released. Oakspring Hotel may continue to accept reservations after the cut-off time on a space and rate available basis. Rooms not used or covered by rooming list or reservation shall be billed to the customer, except there is a cancellation made before 6 pm daily.